New Articles

  1. Can I keep my account if I change institutions?

    Possibly! Please check out the scenarios below, and get in touch with us if you have any questions. If you change academic institutions , you are welcome to sign up for a brand new account with your new email address. However, if you have...
  2. Do I need to install anything to access the platform?

    Nope - you just need internet access! Our database and functionalities are navigated through web-based applications, so all you need is a modern web browser and a stable internet connection. Our platform works on all major internet browsers...
  3. Which browsers are compatible with the platform?

    ASCEND's web-based applications work on most modern browsers We support ECMAScript 6 (ES6 2015) Supported browsers: Google Chrome (recommended) Microsoft Edge Mozilla Firefox Safari If you ever experience strange behaviour, try ...
  4. Are there any web integrations or APIs available?

    Currently, there are no APIs or plugins available that use our applications/technology However, if you have an idea for something that would be really valuable to your research, we would love to hear from you . For industry partners and v...
  5. Who uses ASCEND?

    Our users include a wide range of scientists in academia and industry from varying research backgrounds and experience More than 50 ,000 scientists at more than 4,500 institutions , including 16 top 20 pharma companies, use our technology t...
  6. What devices are best used to access the platform?

    ASCEND is a web-based platform that is designed to work best on a modern web browser on a desktop computer or laptop . Please check out this article to read more about supported browsers. ...
  7. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  8. How secure is the platform?

    We know your data is sensitive, so security is a top priority BenchSci employs first-class network security and data encryption to restrict access to your system to only approved networks. Data is at minimal risk of loss due to our high-redunda...
  9. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...
  10. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...