Popular Articles

  1. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  2. Why can’t I find a specific vendor or product?

    We maintain a very large database, and we're still expanding! There are a few reasons we might be missing a product you're looking for We don't yet have that vendor's catalog in our database It's a new product from a vendor we already have...
  3. What are third-party or independent data sources?

    ASCEND has the world’s most powerful and comprehensive biomedical experiment-focused dataset. In addition to our publication corpus, our database is further enriched by a vast library of scientifically trusted third-party sources to surfac...
  4. Explore the knowledge center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  5. Opening the widget in private/incognito browsers

    If you are accessing ASCEND through a private/incognito window you may not be able to open the widget To ensure you are seeing relevant content. the widget feature relies on cookies from your session. Because cookies are generally blocked in ...
  6. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...
  7. Are there any web integrations or APIs available?

    Currently, there are no APIs or plugins available that use our applications/technology However, if you have an idea for something that would be really valuable to your research, we would love to hear from you . For industry partners and v...
  8. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...
  9. How secure is the platform?

    We know your data is sensitive, so security is a top priority BenchSci employs first-class network security and data encryption to restrict access to your system to only approved networks. Data is at minimal risk of loss due to our high-redunda...
  10. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...